These are the most asked questions about using the Accounting Interface.
Frequently Asked Questions for the Accounting Interface
Scroll down to see if you find your question.
Why can't I record a negative check error?
You can't post an AP Invoice for a negative check amount.
Reconciled again before importing?
Backup files are created in the same location in the following format: [Date/MilitaryTime].iif. Import the backup file for that date. When reconciling by date range, the file's date the end date of the date range.
Why did I get an error importing to QuickBooks?
You must specify an account for the sales tax account.
If you set QuickBooks to charge sales tax, QuickBooks changes the Sales Tax Payable account so that R.O. Writer can no longer post to it even if you change the sales tax setting to no.
In the Accounting Interface, open Standard Accounts > Edit Accounts. Change the Sales Tax Payable account name to "ROW sales tax" or some other name. Then, open Notepad and carefully edit the .iif import file to change the name to match. Make sure you preserve the hidden formatting.
How do I delete transactions in QuickBooks?
To delete transactions in QuickBooks, highlight the transaction and press CTRL + D.
Why is there an error on line XX?
You can't change the type of account.
This can occur when you try to post to an account in QuickBooks that has a different type than R.O. Writer requires. For example, Accounts Receivable has the Accounts Receivable type instead of required or Other Current Assets or Accounts Payable has the Accounts Payable type instead of required Other Current Liability.
Can the Trans.Account field be a zero-length string?
No. There is no account name for a payment type or a parts fee type that was used. The most common is pay types. In the Accounting Interface, click Edit Accts and select pay types. Fill in the account name column for all nine pay types.
If the error still occurs in reconcile, click Edit Accts > Other Fees and fill in all the account names.
Why does the QuickBooks profit and loss report not match the Summary Report?
For details, click the following link: Profit and Loss vs. Summary Report