Searching for Parts in the AutoZone Website

You can access the AutoZone catalog only from an open ticket.

When a ticket is open in R.O. Writer, you can access the AutoZone catalog by clicking the AutoZone button in the

When you click the AutoZone button, Smart eCat

A picture appears of the AutoZone parts categories.

The vehicle information from the open ticket appears on the Current Vehicle line. For details, click the following link: How Vehicle Information Passes to the AutoZone Website.

Searching by Category

When you land on the AutoZone website in the Catalog tab of Smart eCat, the most frequently ordered part categories appear first. Check one of the category boxes and click the Lookup Parts button.

A picture appears of a search category selected and circled.

The results appear on the next window under Product Results.

A picture appears of the AutoZone search results.

Searching by Part Number, Description, or Keyword

The section at the top of the window contains a text box that you can use to search by part number, description, or keyword. A dropdown list of suggestions appears as soon as you begin typing.

A picture of keywords entered in the search area.

Click the search button to search by the text entered. The matching categories or parts appear in the Search Results.

A picture of the keywords search results selected circled.

Select the category and click Continue to see the parts in that category in the Product Results section.

NOTE: If you search by part number, the categories return but only the matching part numbers appear after you click Continue.