Charging Fees for Credit Card Payments

You can charge customers a fee for using credit cards during the finalize process. (This functionality is not available for advance payments or when charging customer accounts.)

If the Upcharge for Credit Card option is selected in the Configuration module, a The Balance with Fee button. button appears on Finalize payment window. This fee applies to the payment whether you key in the credit card information or process it electronically.

Balance with Fee Button on Payment Windows

When you click Balance with Fee button, a prompt appears displays the new Balance Due if the fee is added as well as the amount of the fee.

The new balance due popup window opened over the finalize window.

When you click the payment buttons,

Applying the Fee from Payment Buttons

If you do not click the Balance with Fee button before clicking the Credit Cards, Other Credit Cards, or ePayment button, a prompt appears asking if you want to apply the credit fee to the Balance Due.

Apply credit fee popup window opened over the finalize window.

Credit Card Fee on the Customer Invoice

After the repair order is finalized, the credit card fee appears on the printed invoice to the customer.

The credit fee in the totals areas of the printed invoice to the customer.