Select Another Viscosity

The Show All Oils button at the bottom of the list of Smart Oil jobs allows you to select another viscosity for the job

• If Epicor recognizes the vehicle but does not recommend a viscosity.
• If Epicor recommends more than one viscosity and none is selected.
• If Epicor recommends a viscosity, but you would like to use another viscosity. This is a rare occurrence. Most often the viscosity that Epicor recommends is the best one for the vehicle.

The Show All Oils button is enabled only if no recommended Viscosity is selected in the list of specifications.

To Select Another Viscosity for the Vehicle

Complete these steps:

1. On the Smart Oil tab, check to see if the Show All Oils button is enabled.
   • If a recommended viscosity is selected, unselect it to enable the Show All Oils button
   • If no recommended viscosity is recommended or selected, the Show All Oils button is enabled.
2. Click the Show All Oils button. If the button is password-protected, you are prompted to enter a password.

3. Enter the password and click OK. The Epicor Viscosities window opens showing only viscosities that are mapped to parts.

If an Engine Oil Capacity is selected in the list of specifications, that capacity is entered in the Engine Oil Capacity field.

4. Select viscosity in the list and click OK. The list of Smart Oil jobs if filtered by the selected viscosity.

   

5. Select the Smart Oil Job in the list and click the Go! button.
6. From here, the Smart Oil workflow is the same as the standard process.
7. When the Posted Parts and Labor tab appears, the oil part you selected on the Epicor Viscosities window appears in the Local Inventory section.

8. Post the Smart Oil job to the open ticket. The selected part and capacity are posted to the open ticket.

   

Epicor Viscosities Window

The Epicor Viscosities window appears over the Smart Oil tab

• When there are no specifications or data for the vehicle.
• When you click the Show All Oils button.

The Epicor Viscosities window displays a list of all viscosities that are linked to oil parts in your shop’s database.

The columns show the following:

• Viscosity – The name of the viscosity.
• Viscosity Group – The group this viscosity was added to in R.O. Writer Configuration.
• Part Number – The part number of the part the viscosity is mapped to.
• Line Code – The line code of the part the viscosity is mapped to.
• Part Description – The description of the part the viscosity is mapped to.

The Engine Oil Capacity field is blank if no capacity is selected on the Smart Oil tab. You can type in the capacity you would like to use.

If a capacity is selected in the list of specifications, that capacity is entered into the Engine Oil Capacity field automatically.

The viscosity and capacity selected on the Epicor Viscosities window are used in any Smart Oil Job selected on the Smart Oil tab, even when the Smart Oil Job doesn’t have that viscosity mapped.

Password-Protect the Show All Button

The Show All Oils button can and should be password-protected in R.O. Writer Configuration. For the most part, using the viscosity recommended by Epicor is highly recommended. You want to make sure you restrict who can override Epicor’s recommendations.

To Set a Security Level on the Show All Button

By default, no security level is set on the Show All Oils button. R.O. Writer strongly recommends setting a security level on the Show All Oils button.

Complete these steps:

1. Open R.O. Writer Configuration.
2. Click Configuration menu > Security > Security Levels.
3. Scroll down to the bottom of the list.
4. Click the + on Smart Oil to expand it.

5. Double-click the Show All Button entry.
6. Set the appropriate password level for your shop and click OK.
7. The security level appears for the Show All button in the list.

8. The next time someone clicks the Show All Oils button, they will be prompted to enter the appropriate password.