R.O. Tray

R.O. Tray installs with R.O. Writer. When you upgrade R.O. Writer, the latest version of R.O. Tray installs as well.

R.O. Tray launches when R.O. Writer launches and then continues to run in the background. R.O. Tray notifications appear in the lower right corner of the window.

The old R.O. Tray notification.

Opening R.O. Tray

Double-click the R.O. Tray button in the taskbar to open R.O. Tray. The R.O. Tray button appears in the taskbar at the bottom of the screen, on the right side - just to the left of the time and date.

To Make the R.O. Tray Icon Display in Windows 7

If the R.O. Tray button does not appear, it might be hidden.

Complete these steps:

Click the up arrow button and all the hidden buttons appear. Select Customize to access the taskbar options.

The Customize link circled.

To display the R.O. Tray button, find the ROTray.exe option. Select Show Icon and Notifications in the dropdown list.

The windows control panel showing the ROTray.exe and the notification dropdown list expanded.

Click OK.
The R.O. Tray button now appears in the taskbar.

To Make the R.O. Tray Icon Display in Windows 10

If the R.O. Tray button does not appear, it might be hidden. You can change the Windows setting to make sure the button always appears.

Complete these steps:

Open the Control Panel.
Select Taskbar and Navigation.
Scroll down.
In the Notification Area, click Select Which Icons Appear on the Taskbar.
Scroll down.
Turn on R.O. Writer Tray. The R.O. Tray button appears in the taskbar immediately.

R.O. Tray Opening Window

When you open R.O. Tray, the main window appears.

The RO Tray main window.

This is also the window that opens when you click the i button The i icon. .

About

This section identifies the R.O. Tray application.

Quick Launch

These buttons launch R.O. Writer main or R.O. Writer Configuration.

Support Section

The Support section appears on the right of every window in R.O. Tray.

The Support section.

The Support section displays the phone number, email address, and Support website.

The Remote Support button opens the direct connection to Support.
The License Information link opens the License Detail window where you can review your license.
The Update License link opens the License System, which is a small application inside R.O. Writer Client that enables you to activate, deactivate, and refresh your license.

Local Backup Utility

Click the wrench button to open the backup utility window.

The wrech icon circled on the R.O. Tray window.

For details, click the following link: Local File Backup in R.O. Tray.

Caller ID Window

The Caller ID button The caller ID icon in RO Tray. at the top of the window takes you to the Caller ID options.

The Caller ID window in RO Tray.

Call Status

Display the last call either incoming or outgoing.

Setup

Opens the Caller ID setup options.

Company Information	Support	Sales
Constellation R.O. Writer Inc. 11350 McCormick Rd. Plaza 3, Suite 200 Hunt Valley, MD 21031 www.rowriter.com	Phone: (800) 881-5859 https://support.rowriter.com	Sales: (888) 928-9769 Business: (561) 904-7300
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