Printing Work Orders

The printed format for work orders is selected in the Form Types Configuration setting. The form type determines how work orders look when printed.

Printing Work Orders

Complete these steps:

1. Open a ticket.
2. Click the Print WO button in the ticket toolbar .
3. The Printing options window opens.

4. The Date to Print is automatically today’s date. You can change it in the field.
5. In the Destination section, you can choose to print
   • To a physical printer
   • To the screen (print preview)
6. Click OK. The work order prints to the selected printer in the format selected in the Form Types Configuration setting.

What Prints on Work Orders

Work orders are intended to be a list of work for the technician. Printed work orders include all parts, labor, and service checklist items included in the ticket.

Work orders print in the non-job-based view, which means:

• All parts are listed in the Parts section.
  • If a part is in local inventory and has a bin location entered, that bin location appears on the printed work order.
• All labor is listed in the Labor section.

All Service Checklist items are printed across the bottom of the work order so that the technician can perform the inspections and list the results, including any recommendations.

If the technician has to add any parts or labor during service, he or she can write them on the work order. The service writer can then add those items to the ticket in R.O. Writer.