Mismatches Between ACES and Epicor Information

Descriptions for the same vehicle can different in Epicor and ACES. As a result, you might pick a different vehicle for ACES accidentally.

Mismatch Prompt

R.O. Writer checks for these differences whenever you enter ACES vehicle information. If the ACES information is different from the Epicor information, a prompt appears showing you the differences.

The mismatch prompt that appears over the ACES vehicle selector when you select aces information that does not match the epicor information.

This prompt is asking you if you want to update the Epicor information to match the ACES information.

Click Yes to automatically update the Epicor information.
Click No to close the prompt and correct your ACES selections.

Mismatch Indicator

If the Epicor and ACES vehicle information do not match, a mismatch indicator appears in two locations to let you know that the values are different:

Between the Epicor and ACES links on the Edit Vehicle window:

the vehicle fields where the epicor and aces links have a not equal sign between them.

Between the Epicor and ACES validation indicators in the vehicle section of the Parts/Labor tab.

the vehicle section of the parts/labor tab where the epicor and aces indicators have a not equal sign between them.

For more information about Epicor and ACES labels on the Edit Vehicle window, click the following link: ACES Label Indicators