Hotkeys

R.O. Writer has programmed several keyboard shortcuts (also referred to as "hotkeys") for functions you access regularly on the main window.

Hotkey Indicators

The hotkey indicators for the ALT key do not appear until you press the ALT key. The image below shows the main toolbar before and then after the ALT key is pressed.

No underlines on ALT hotkeys and then underlines after the ALT key is pressed.

If you would like these indicators to appear by default, you can turn on hotkey indicators for all applications in the Windows Control Panel.

Hotkey Popup Windows

In some areas of R.O. Writer, pressing the F3 key opens a popup window that shows the hotkeys available in that area.

ALT Hotkeys

To use the ALT hotkeys on the main window, press the ALT key + the corresponding letter. The function happens immediately.

The following table describes the windows that open by pressing the ALT hotkey.

ALT

On the Ticket Window

On the Main Window
(When no Ticket is Open)

ALT + C

Opens the Calculation tab

Nothing

ALT + D

Opens the Discount Calculator

Nothing

ALT + E

Opens the Estimate Authorization window

Nothing

ALT + F

Opens the File menu

Opens the File menu

ALT + H

Opens the Source popup window

Nothing

ALT + I

Opens the Other Information tab

Nothing

ALT + K

Opens the Print Oil Sticker window

Nothing

ALT + N

Opens the Notes tab

Nothing

ALT + P

Opens the Parts/Labor tab

Nothing

ALT + Q

Opens the Quick Functions menu

Opens the Quick Functions menu

ALT + S

Opens the Smart Oil tab (if configured)

Opens the Status popup window for the ticket selected in the WIP window (if the WIP window is active on the screen)

ALT + T

Opens the Status popup window for the ticket that is open

Nothing

ALT + X

Closes R.O. Writer

Closes R.O. Writer

ALT + W

Opens the Service Writer tab

Opens the Windows menu

CTRL Hotkeys

To use the CTRL hotkeys on the main window, press the CTRL key + the corresponding letter. The function happens immediately.

The following table describes the CTRL hotkeys.

CTRL

On the Ticket Window

On the Main Window
(When no Ticket is Open)

CTRL + B

Opens the Checklist window

Nothing

CTRL + C

Opens the Edit Customer window

Nothing

CTRL + E

Opens the Estimates in Progress window or brings it to the front of the screen

Opens the Estimates in Progress window or brings it to the front of the screen

CTRL + F

Begin finalizing the ticket (opens the payment window)

Nothing

CTRL + G

Starts a new phone quote

Starts a new phone quote

CTRL + I

Starts a new parts-only invoice

Starts a new parts-only invoice

CTRL + J

Opens the employee time clock

Opens the employee time clock

CTRL + K

Opens the Parts Kits window

Nothing

CTRL + L

Opens the Edit Labor window where you can add a labor operation

Opens the Post to AP window

CTRL + M

Starts a new parts-only estimate

Starts a new parts-only estimate

CTRL + N

Opens the Daily Notes window

Opens the Daily Notes window

CTRL + O

Starts printing the ticket, which opens the print window

Nothing

CTRL + P

Opens the Edit Part window where you can add a part

Nothing

CTRL + Q

Open the Quick Parts window

Open the Quick Parts window

CTRL + R

Starts a new repair order

Starts a new repair order

CTRL + S

Starts a new estimate

Starts a new estimate

CTRL + T

Tiles all open windows vertically, including ticket windows

Tiles all open windows vertically, including ticket windows

CTRL + U

Open the Windows Calculator

Open the Windows Calculator

CTRL + V

Opens the Edit Vehicle window

Nothing

CTRL + W

Starts printing a work order for the ticket (opens the print window)

Nothing

CTRL + Z

Opens the Work in Progress (WIP) window or brings it to the front of the screen

Opens the Work in Progress (WIP) window or brings it to the front of the screen

Function Keys

Certain function keys on your keyboard are programmed to access specific functions on the main window.

Function keys are the keys that begin with F1 and go through F12.

A standard windows keyboard pointing to the F1, F5, and F7 keys.

TAB Key

To place the cursor in a field, just click in that field. In addition, you can press the TAB key to move to the next field on the window.