Configuration
R.O. Writer is highly configurable to suit a wide variety of business needs. To gain the maximum benefit, look at the configuration settings and investigate their impact on your day-to-day business.
- Review the labor categories and operations that come with R.O. Writer, then configure them to match the services you perform most often.
- Carefully investigate parts departments and parts pricing because they are key to the successful operation of your business. It can make the difference between "counting every car" and making "every car count."
- Choose the repair order options that have the best impact on the workflow at the counter. The easier it is for service writers to move customers through the check-in and check-out process, the more satisfied customers will be with your business.
This section contains the following topics: