Ordering Parts in eOrder

When you click the eOrder button The eOrder icon in the Quick Launch., the Electronic Ordering window opens.

The Electronic Ordering window.

You need to query for available parts before you can order them. The Order button is disabled until after the Query button is clicked.

Searching for Parts

Complete these steps:

  1. Select the supplier in the Supplier dropdown list.

    The Supplier section on the eOrder window.

  2. Click the Query button. R.O. Writer searches for the parts displayed in the list.
    • For AConneX and IAP suppliers, select the Download Supplier Lines option to download the line codes before performing a query.
  3. While searching, "Waiting for response from [the supplier's name]".
  4. When the search is complete, the Current Action field displays, "Done".

    The eOrder window with parts found in the supplier's catalog.

  5. The parts list displays the query results. If the part was not found, it is grayed-out in the list.
  6. The columns display each part's information:
  1. The Total in blue beneath the part list is the total cost of all available parts multiplied by the quantity.

Supplier Section Options

The Supplier section on the eOrder window.

The following table describes how the options in the Supplier section work.
Name Selected if you opened eOrder: The parts list at the top displays:

To Order Parts

When nothing is open

All non-stock parts on all open tickets that have the To Order box checked.

Parts From a
Specific Estimate

On an open estimate

All non-stock parts on the estimate that have the To Order box checked.

The Estimate Number field appears with the estimate number entered.

The estimate option selected and a number in the estimate number box.

Parts From a
Specific Repair Order

On an open repair order

All non-stock parts on the repair order that have the To Order box checked.

The Repair Order Number field appears with the repair order number entered.

The repair order option selected and a number in the repair order number box.

Parts From a
Purchase Order

On the main toolbar
of P.O. Management

All stock and non-stock parts on the purchase order.

The Purchase Order Number field appears with the purchase order number entered.

The purchase order option selected and a number in the purchase order number box.

Ordering Parts

Complete these steps:

  1. In the parts list, click inside the Ord field for each part that you want to order. A green checkmark appears to indicate that the part is selected.

The eOrder window with green checks on certain parts and the Order button circled.

  1. When you are ready to order parts, click the Order button.
    • The parts are ordered and no longer appear in the parts list.
    • Part information is posted to the ticket or purchase order. If a part was ordered, the To Order box is no longer checked on the Editing Part Window.

NOTE: If the Post to Accounts Payable (Optional) is selected as part of the supplier's electronic interface, you are prompted to post the order to Accounts Payable.

Transferring Parts to Tickets

If you want to transfer the parts selected in the list (with a green checkmark) parts to tickets without ordering them, click the Transfer To RO/Est button. The part transfers to the ticket and the To Order box is checked on the Editing Part Window.

If you do not want the price updated when ordering and transferring parts to tickets or purchase orders, check Do Not Update Part Price in the Supplier section of the ordering window.

The Supplier section with Do Not Update Part Price box checked.

You can then return to eOrder and order the parts at a later time.