Searching for Parts

The OEConnect RepairLink integration allows you to search for OE parts in Smart eCat.

Vehicle Information

Part searches in OEConnect RepairLink require vehicle information. If no vehicle information is present, the following message appears.

When you open OEConnect RepairLink when no ticket is open, you need to enter the vehicle information in the upper right corner. You can enter the VIN or Make/Year/Model.

Only the VIN Passes to RepairLink

When you open OEConnect RepairLink from an open ticket, only the VIN passes through.

If the vehicle has a VIN, OEConnect RepairLink decodes the VIN to the year, make, and model. OEConnect RepairLink opens to the Parts Search tab, which displays the vehicle information.

If the vehicle has vehicle information but does not have a VIN, the no vehicle information prompt appears.

You need to enter the vehicle information in the vehicle selector at the top of the window. You can enter the VIN or the Make/Year/Model information to proceed.

Searching for OE Parts from an Open Ticket

When you open OEC RepairLink from an open ticket, you can post the parts you find to that open ticket.

To Search for OE Parts

Complete these steps:

1. Open a ticket (quote, estimate, or repair order) that has a vehicle with a valid VIN.
2. Click OE RepairLink in the Catalogs section .
3. OEC RepairLink reads and decodes the VIN. The VIN decode results appear at the top of the Parts Search tab.
4. At this point, you can
   • Type in a Keyword or Part Number.
     

   • Use the stack of Part Categories to drilldown to the available parts.

   

To post parts that you find, click the following link: Posting Parts to Open Tickets.

Searching for OE Parts Standalone

When you open OEC RepairLink when no ticket is open, you can search for parts, but you cannot post those parts to a new quote or any existing ticket.

To Search for OE Parts

Complete these steps:

1. Click OE RepairLink in the Catalogs section .
2. The prompt that there is no vehicle information appears. Click OK.
3. The Order Management tab appears and the Parts Search tab is disabled.
4. Enter the vehicle information at the top of the window. The Parts Search tab activates.
5. At this point, you can
   • Type in a Keyword or Part Number.
     
   • Use the stack of Part Categories to drilldown to the available parts.

   
   

Changing the OEC Dealer

You can change the OEC dealer before or after you search for parts. If you have already searched, you do not need to enter your search criteria again. OEC RepairLink searches the new dealer with the criteria already selected.

The first dealer that appears when the search results return is based on

• Your account settings.
• The vehicle information decoded from the VIN.

If the Select a Dealer dropdown appears in the dealer box, you can select another dealer in the list.