Electronic Payment Setup for PayPros

Configuration menu > Electronic Payment Setup > PayPros option

The Integrated ePayment Setup window for Paypros

Shop Setup Section

The following table describes the shop setup options.
Setting Description
Enable ePayment* Select to activate or deactivate electronic payments throughout R.O. Writer.
Require use of pinpad for electronic card payments

Select to require that R.O. Writer connect to an electronic pinpad for electronic payments.

When selected

Capture and Save Electronic Signatures for cards where signature is entered Select to use the signature capture feature.
Require User Authentication for Batch Settlement Select to require the user to log in to settle batches.
Capture and Save Electronic Signatures During Finalize* Select to include the customer's signature on the finalized repair order.
Capture and Save Electronic Signatures for Estimate Authorizations* Select to include the customer's signature on ticket authorizations.
Require User Authentication for Estimate Authorizations Select to require the user to log in when authorizing tickets.
Require Electronic Signature Validation

Select to require the user to accept or reject the customer's signature.

When selected, the Reject Signature and Accept Signature buttons appear below the captured signature.

An electronic signature captured and the Reject Signature and Accept Signature buttons circled.

You must click one of these buttons to proceed to the next step in the payment process.

*When the following settings are selected:

The Disclaimer prompt appears. Only the shop owner should accept the terms.

The disclaimer message that only the shop owner should click Yes on.

Terminal Setup Section

When ePayment software has been installed, the installation location displays in this section. Click the Test button to verify that the installation is successful. If successful, the ePay login screen displays and "Success!" displays in the Terminal Setup section.

The Paypros login window opening from the Test button.

Configure Payment Types

Click the Configure Payment Types button to display the Payment Types window.

Select the Form Types for ePay Transactions

R.O. Writer has created forms types for tickets and receipts that include transaction information for each electronic payment. These forms

Form Types for ePay Transactions

Several custom forms have been designed for printed tickets. Select the form you want to use in the Form Types Configuration setting.

The following table describes the form types designed to include payment information.
Form Use For Layout Orientation Prints When You:
USEst.rpt Estimates Job-Based Portrait Click the print estimate button The print estimate button in the ticket toolbar. in the ticket toolbar.
USPO.rpt Parts-only tickets Job-Based Portrait

Click the print button in the The print button in the part only ticket toolbar. toolbar of a parts-only ticket and a print a finalized parts-only invoice.

USRO.rpt* Unfinalized repair orders Job-Based Portrait Click The print RO button in the ticket toolbar. in the ticket toolbar.
USInv.rpt* Finalized repair orders Job-Based Portrait Print a finalized repair order.
USNJEST.rpt Estimates Non-Job-Based Landscape Click The print estimate button in the ticket toolbar. in the ticket toolbar.
USNJRO.rpt* Unfinalized repair orders Non-Job-Based Landscape Click The print RO button in the ticket toolbar. in the ticket toolbar.
USNJINV.rpt* Finalized repair orders Non-Job-Based Landscape Print a finalized repair order.

*RO and INV Forms

These forms are the same except for the line at the bottom.

The last line of RO.rpt forms indicates that this is not an invoice and should not be paid.

The bottom of the RO.rpt form.

The last line of INV.rpt forms thanks the customer for their business. This is the form that is paid.

The bottom of the Inv.rpt form.

Estimate Forms

Estimate forms do not contain payment information because you cannot accept payments on estimates.

Choosing Form Types for Repair Orders

You choose which form types to use for each type of document in the Form Types Configuration setting.

Complete these steps:

  1. In the Configuration module, click File > Form Types. The Forms Setup window opens.
  2. In the Repair Orders dropdown list, select CUSTOM FORM at the bottom of the list.

USRO.rpt|USInv.rpt entered into the Custom form file field.

  1. If you want to use the same form type for all repair orders, select Same as repair order in all the other repair order dropdown lists:
  2. Click OK and your selections are saved.

Printed Transaction Information

If a credit or debit card payment is processed, the electronic payment information appears in its own section of printed repair orders and customer invoices.

Swiped Credit Cards:

Printed information from swiped credit card transactions.

Inserted Chip Cards:

Printed information from inserted chip credit card transactions.

Debit Cards (swipe only):

Printed information from swiped debit card transactions.