Scheduling Appointments

To look at the work that is scheduled for the day, click the Calendar button The Calendar button in the ticket toolbar. on the main toolbar.

A calendar for the current month opens. The numbers of the current day are highlighted in red.

The monthly calendar window.

If appointments have been scheduled for the day, the number of appointments and the estimated number of scheduled hours appear on the day.

Daily Appointments

Double-click the number of scheduled hours to see appointments for that day. The appointments for the selected day appear in a separate window.

The appointments for the day.

To open a specific appointment, double-click on it in the list. You can edit the appointment on the appointment window.

Daily Appointment Buttons

At the bottom of the daily appointment list there are four function buttons:

The following table describes buttons on the window.
Button Description
Add/Edit Vacations Click to schedule technician time off and days the shop is closed can be scheduled.
Print Schedule Click to print the daily schedule of appointments at the top of the window.
New Appointment Click to book a new appointment on the selected day.
Calendar Click to return to the monthly calendar window.

Scheduling Vacation, Holidays, and Shop Hours

To add vacation time for vacations and holidays for technicians, click the Add/Edit Vacations button.

The Add/Edit Vacations and Holidays window.

To Remove Vacations

To remove an existing scheduled vacation, select the appropriate entry from the Appointments/Vacation calendar.

Shop Closed selected as the technician.

Printing the Daily Schedule

Click the Print Schedule button to print a schedule for the selected date.

The printed list of appointments for the day.

Creating New Appointments

Click the New Appointments button. The customer/vehicle search opens.

When the appropriate customer and vehicle are selected, the new Appointment window opens.

the new Appointment window.

Select the appropriate time for the customer for the service, and enter the estimated hours required for the service.

You can enter a description of the customer’s request as notes under the appointment information. When all of the information has been completed, click OK.

Appointment Toolbar

The Appointment window has toolbar buttons at the top of the window.

The following table describes the Appointment toolbar button.

Button

Description

Make RO Click to convert the appointment to a repair order
Make Est Click to convert the appointment to an estimate
Delete Click to delete this appointment
Edit Veh Click to edit the vehicle information
Edit Cust Click to edit the customer’s information
Reschedule Click to change the date of the appointment

Rescheduling Appointments

You can reschedule appointments by clicking the Reschedule toolbar button. A window appears requesting the new date. You can enter the new date or select it from the calendar tool. Click OK and the appointment is rescheduled to the new date.

Converting Appointments

You can convert the appointment information to an estimate or repair order by clicking the Make Est or Make RO button on the Appointments toolbar. The notes are transferred to the ticket as a labor operation.