Accounting Interface - Frequently Asked Questions
Why can't I record a negative check error?
Reconciled again before importing?
- Backup files are created with format Date/MilitaryTime.iif in the same location. Import the backup file for that date. When reconciling by date range, the file's date will be created with the last date entered in the date range.
Why did I get an error importing to QuickBooks?
- You must specify an account for the sales tax account.
- If you set up preference in QuickBooks as yes you charge sales tax, QuickBooks changes the Sales Tax Payable account so we can no longer post to it even if you change the preference to no. Edit accounts in Accounting Interface under standard accounts. Change Sales Tax Payable account name to ROW sales tax or other name. Then, carefully edit the iif import file with note pad so as not to mess up hidden formatting and change account name there too.
How do I delete transactions in QuickBooks?
- To delete transactions in QuickBooks, highlight the transaction and press CTRL + D.
Why is there an error on line XX?
- You can't change the type of account.
- When trying to post to an account in QuickBooks that has different type than we require such as Accounts Receivable has type Accounts Receivable instead of required Other Current Assets or Accounts Payable has type Accounts Payable instead of required Other Current Liability.
Can the 'Trans.Account' field be a zero-length string?
- No. There is no account name for a payment type or a parts fee type that was used. The most common is pay types, in the Accounting Interface module, click on Edit Accts and select pay types. Fill in the account name column for all 9 pay types. If reconcile still gets error, click on Edit Accts and select Other fees and fill all those account names in.