Electronic Payment Setup

Configuration menu > Electronic Payment Setup > PayPros option

When the following checkboxes are checked:

The Disclaimer prompt appears. Only the shop owner should accept the terms.

Shop Setup Section

Option Select this option…

Enable ePayment

To activate or deactivate electronic payments throughout R.O. Writer.

Require use of pinpad for electronic card payments

To require that R.O. Writer connect to an electronic pinpad for electronic payments.

When selected

Capture and Save Electronic Signatures for cards where signature is entered

To use the signature capture feature.

Require User Authentication for Batch Settlement

To require the user to login in order to settle batches.

Capture and Save Electronic Signatures During Finalize

To make the customer's signature appear on the final repair order.

Capture and Save Electronic Signatures for Estimate Authorizations

To make the customer's signature appear on estimate authorizations.

Require User Authentication for Estimate Authorizations

To require the user to log in.

Require Electronic Signature Validation

To require the user to accept or reject the customer's signature.

Without this option selected:

With this option selected:

Terminal Setup Section

When ePayment software has been installed, the installation location displays in this section. Click the Test button to verify that the installation is successful. If successful, the ePay login screen displays and "Success!" displays in the Terminal Setup section.

Configure Payment Types

Click the Configure Payment Types button to display the Payment Types window.

Select the Form Types for ePay Transactions

R.O. Writer has created forms types for estimates, repair orders, and receipts that include transaction information for each electronic payment. These forms

These forms have been designed for printed estimates and repair orders. Select which one you want to use in the Form Types Configuration setting.

Form Use For Layout Orientation Prints When You

USEst.rpt

Estimates

Job-Based

Portrait

Click The Print Estimate toolbar button. in the ticket toolbar.

USPO.rpt

Parts-only tickets

Job-Based

Portrait

Click The Print parts only toolbar button. on a parts-only ticket toolbar.

Print a finalized parts-only repair order.

USRO.rpt*

Unfinalized repair orders

Job-Based

Portrait

Click The Print repair order toolbar button. in the ticket toolbar.

USInv.rpt*

Finalized repair orders

Job-Based

Portrait

Print a finalized repair order.

USNJEST.rpt

Estimates

Non-Job-Based

Landscape

Click The Print Estimate toolbar button. in the ticket toolbar.

USNJRO.rpt*

Unfinalized repair orders

Non-Job-Based

Landscape

Click The Print repair order toolbar button. in the ticket toolbar.

USNJINV.rpt*

Finalized repair orders

Non-Job-Based

Landscape

Print a finalized repair order.

*RO and INV Forms

These forms are the same except for the line at the bottom.

The bottom of the RO.rpt forms indicate that this is not an invoice and should not be paid.

The bottom of the INV.rpt forms thank the customer for their business. This is the form that is paid.

Estimate Forms

Estimate forms do not contain payment information because you cannot accept payments on estimates.

Choosing Form Types for Repair Orders

You choose which form types to use for each type of document in the Form Types Configuration setting.

Complete these steps:

  1. In the Configuration module, click File > Form Types. The Forms Setup window opens.
  2. In the Repair Orders dropdown list, select CUSTOM FORM at the bottom of the list.

  1. If you want to use the same form type for all repair orders, select Same as repair order in all the other repair order dropdown lists:
  2. Click OK and your selections are saved.

Printed Transaction Information

If a credit or debit card payment is processed, the electronic payment information appears in its own section on the printed repair orders.

Swiped Credit Cards:

Inserted Chip Cards:

Debit Cards (swipe only):