The Labor Summary Report includes labor operations billed only on closed repair orders within a date range you select. The dates included are based on the close date of the repair orders.
NOTE: The Labor Summary and Detail reports do not include sublet labor. Sublet information is shown on the Sublet Summary Report and the Sublet Detail Report.
Labor by Category
Labor by Categories Data
| Column | Definition |
|---|---|
| Category | The labor category |
| Description | The labor category description |
| Jobs | The total number of jobs performed for that category in the date range specified |
| Billed Time | The Total time billed to the customer |
| Actual Time | The Elapsed Time which is calculated when using the Labor Time Clock |
| Charge | The Total amount charged to the customer without discounts subtracted |
| Package Discounts | The Total amount of Package Discounts |
| Coupon | The Total amount in coupons (Coupons are only available to Express users) |
| Total | The Total Labor Charge minus package discounts and coupons |
| % | The Total profit for that category |
Labor by Technician
Labor by Technician
| Column | Definition |
|---|---|
| Technician | The Technician Code and Technician Name |
| Jobs | The total number of jobs performed by that technician in the date range specified. |
| Billed Time | The Total time billed to the customer. |
| Actual Time | The Elapsed Time calculated by the Labor Time Clock. |
| Clock Time |
The time clocked in for the date range specified using the Employee Time Clock. This value displays only if the technician names match the employee names in Configuration. The codes do not need to match and should not be changed. Since the Employee Time Sheet goes by employee name and all other reports based on technician go by code, it would be best to edit the technician name if you have to edit names to match. |
| Productivity | The percentage of how many hours the tech was available (Time clocked in during the date range specified using the Employee Time Clock) compared to the hours billed. |
| Efficiency | The percentage of how many hours were billed compared to the actual time |
| Proficiency | The percentage of hours the technician spent working on repairs (Elapsed Time recorded by the Labor Time Clock) compared to the number of hours he or she was clocked into the Employee Time Clock (Actual Time / Clock Time) *100. |
| Charge | The Total amount charged to the customer without discounts subtracted |
| Package Discounts | The Total amount of Package Discounts |
| Coupon | The Total amount in coupons (Coupons are only available to Express users) |
| Total | The Total Labor Charge less package discounts and coupons |
NOTE: When the Charge, Package Discounts, Coupon, Total, and % columns are 0.00, the include charges on labor reports option was left unchecked.
Technicians Window in Configuration
