Address Book

The Address Book displays various records stored in your database, including:

• Customers
• Technicians
• Employees
• Suppliers
• Charge Account Customers

You can search for these records and review the details in a list; however, you cannot edit the information.

To open, click the Address Book button in the Quick Launch .

Searching for Records

The Search For field is a text search field.

• Select Starts With to retrieve matching records that begin with the text you enter.
• Select Contains to retrieve matching records that contain the text you enter anywhere. This makes it a wildcard search.
• Click the Search In checkboxes that you want to search: Name, Address, Phone, and/or Email, Technicians, Employees, or Suppliers.

Search Categories

Select a category from the dropdown list to narrow the search.

TIP: In Configuration, you can select the category that displays by default when you first open Address Book.

Search Results for Each Category

The following table describes the search result columns for each category.

Item	Displays the…
Customers	Customer's name, address, phone, and email information.
Technicians	Technician's name, address, phone, and email information.
Employees	Employee's name, address, phone, and email information.
Suppliers	Supplier's name, address, phone, email, and supplier account information.
Charge Account Customers	The same information as the Customer list; however, this list includes only the customers who have an open charge account in Accounts Receivable.

To Adjust the Column Width

You can adjust the column width of each column. Move the mouse pointer to any line dividing the columns in the table header row. The pointer will change from an arrow to a double-sided arrow.

Click and hold the left mouse button and drag the border in the desired direction to increase or decrease the field width.