NAPA PROLink
Watch the video below to see an overview of this functionality.
Setting Up NAPA as a Supplier
See Setting up a NAPA Supplier for information about how to configure the electronic ordering interface.
Opening NAPA PROLink
- The Smart eJobs tab is disabled.
- The Catalog tab uses the NAPA PROLink website instead of the Smart eCat interface.
- The Posted Parts and Labor tab is the same as the regular Smart eCat interface.
- Click HOME to return to the main window at any time.
NOTE: NAPA PROLink is only available in the United States at this time. If you are outside the Unites States, use the NAPA Legacy Catalog. NAPA PROLink will be available in all countries at some point in the future.
Vehicle Information
When you access NAPA PROLink from an open ticket, the vehicle information from the ticket is selected automatically.
When you access NAPA PROLink when no ticket is open, the NAPA Vehicle window appears so you can select the vehicle.
Click the Re-select NAPA Vehicle button to select another vehicle.
NAPA PROLink Toolbar
Specials Menu
Select the SPECIALS Menu and select either the Specials or the NAPA E-Catalog Rack.
Partners Menu
Selecting the options on the PARTNERS menu opens that link in Internet Explorer.
Tools Menu
Selecting the TOOLS Menu option displays other options.
NAPA E-Catalog Rack, Online Invoices and Statements, or the Technical Data open those links in Internet Explorer.
VIN Decoder displays the VIN Decoder in the catalog. Enter a VIN number and click the SUBMIT button to view detailed information about the vehicle.
Exhaust Diagram displays selection criteria. The currently selected vehicle information is pre-selected. You can enter a VIN code and/or using the dropdown lists, select other vehicle criteria and click the SUBMIT button.
View opens the diagram associated with the part.
Line Cards opens a list of available line cards in the My Tool Box section. Click a product line to open it (the product line list opens in Internet Explorer).
Buyer's Guide opens the Buyer's Guide in the My Tool Box section. Enter a line code and a part number and click the SUBMIT button to display matching vehicles.
Conversion Calculator opens the Conversion Chart in Internet Explorer and displays multiple conversion calculators.
Contact Us Menu
To contact NAPA or leave feedback, click the CONTACT US link in the NAPA menu bar.
My Preferences Link
You are able to customize the catalog using the MY PREFERENCES menu option in the upper right hand corner.
- Select the background colors Blue or White, the language, the items displayed per page, and the default sort options using dropdown lists.
- Select Show Images, Show Prices, or Show Cost options.
- Select the checkbox next to Remove Recent Searches, Remove Toolbox, or Remove Special Offers to remove those sections of the catalog.
Click the SUBMIT button to save changes.
My Tool Box
The My Tool Box section includes the same options as the TOOLS menu. This window can be hidden using MY PREFERENCES or can be customized using the CUSTOMIZE option. You can select or de-select existing options, select the display order using the dropdown box. You can add an URL Link that will open in Internet Explorer by entering the name and the URL.
The Special Offers and Recent Searches sections can be hidden using MY PREFERENCES.
Searching for Parts
You begin by selecting the vehicle whose parts you are searching for. Click Clear Vehicle to display the vehicle selection options.
You are able to search for parts using multiple criteria. As you select criteria, they will appear in the Search Queue at the bottom of the window. (Click Clear to clear the Search Queue.)
Search criteria:
- Enter a Part Description and select +ADD.
- Select a Job Type using the dropdown list and select +ADD.
- Select a Part Category and or a Sub Category and select +ADD.
- Enter a Part Number, select either NAPA or Interchange and select +ADD.
- Select part categories at the right using the checkboxes.
Click the SEARCH button to display parts matching your selected criteria.
In the Your Choices section, you can click on the red x to clear individual search criteria. The new search results appear in on the right automatically.
In the Refine section, you can refine options by selecting options by category, job, and product line. You can save the current vehicle for future searches by entering a customer name, number, or other description and clicking on the button.
In the User Options section, you can select whether you want to display images, prices or cost.
Enter the Quantity and click the TRANSFER button to add the part to the Post Parts and Labor tab in Smart eCat.
Click the FIND IT button to search for the part in other stores. If the part is found for another NAPA supplier, enter the Cart Qty and click the Transfer button. Click the Search Again button to search. Click the Report Lost Sale button to report a lost sale. Click the Cancel button or the yellow x to return to the previous window.
To view more details for a specific part, click on the image or the description. Select Back to Results to return to the previous window. Click the BUYERS GUIDE option at the bottom to view vehicles this part is used for.
When a part is found in your inventory, the quantity will be displayed in green and when your local store has it on hand, the quantity will be displayed in blue.
When you click TRANSFER, the part(s) display POSTED.
Posting Parts
Posted parts then appear on the Posted Parts and Labor tab in Smart eCat where you can order the parts and post them to the estimate or repair order.