Configuration menu > Repair Order > R.O. Options > Parts Only Tickets section
These options determine some functionality on parts only tickets.
Allow Shop Supplies
Select this option to charge shop supplies on parts only tickets.
Ship To Address
This option puts the Ship To Add button in the toolbar of parts only tickets. Clicking the Ship To Add button lets you add new Ship To addresses or modify existing Ship To addresses.
The shipping address must be different from the Bill To address.
Ship To addresses can also be added to customer records directly in Configuration - see Edit Ship To.