Adding a Backup Copy to All Transmissions

The Central Office Client Setup Window and Central Office Server Setup Window enable you to set a backup copy location for all transmissions.

The Central Office Client setup window with the Backup Path circled.

When a backup path is entered, a backup of each data payload is saved to that location after each transmission is complete.

R.O. Writer strongly recommends that you have a backup copy location on both the server and the store. If there is a failure during transmission, the backup copy file can help you diagnose what went wrong. As a result, you can fix the problem in your system and re-transmit Central Office.

Backup Copy Location

By default, the Backup Path field contains the following location:

C:\Users\[YourUserName]\AppData\Roaming\Progressive Automotive Systems, LLC\R.O. Writer\Central Office

To Enter a Custom Location

To enter another location in the Backup Path field, you can

Type in the location
Copy and paste in the location
Click the Browse button to navigate to and select a location in Windows

NOTE: If you save your settings when the Backup Path field is blank, Central Office will not create a backup copy of the transmission. This is not recommended.

Backup Copy File

The backup file is a .zip file that contains the content of the most recent transmission. The .zip file contains

The .dat and .manifest files.
The data that was transmitted since the last time Central Office transmitted from the server or the store - not the entire database.

A zip file is created for every transmission with a unique timestamp.

NOTE: The data included in the .zip file should be used only to review the data sent in a transmission. You cannot process the contents of the. zip file through Central Office as a way to “re-transmit” the same data.