Printing Service Intervals

The Service Intervals Plus integration has several helpful printing options:

• Services on Printed Invoices
• Printing Service Details
• Printing Vehicle Specifications

Services on Printed Invoices

A service interval is essentially a unique kind of labor operation when it is posted to open tickets. As a result, services print to the invoice you hand to the customer the same way that labor operations do. The content of the Description box of the labor operation is what prints on the invoice.

For details, click the following link: Step 4 - Select the Labor Options.

Printing Service Details

You can print out the selected details of one service directly from the Service Intervals tab. You can print only one service at a time.

To Print Service Details

Complete these steps:

1. Open Service Intervals from an open ticket. Smart eCat options to the service type window of the Service Intervals tab.
2. Check the service type(s).
3. Click OK. The service detail window opens displaying the details for the selected service types.

4. Click the checkbox of the 2 - Labor Row for the Service of the service to select it.

   

5. Click the Print button in the toolbar . The selected service details appear in a separate window.

   

   • If a VIN is included in the vehicle record, it is included on the printed form.
   • If a VIN is NOT included in the vehicle record, the VIN field appears blank.
6. Click the Print button to print the document.

Printed Service Details Document

On the printed service document:

• Only the details checked when you click Print appear on the document. If you uncheck an item, it does not appear on the printed document.
• Parts appear on the left side.
• Labor appears on the right side.
  • The content of the Replace and Inspect columns on the Service Details Window appear in the Description column on the printed service.
  • The Description columns never print, even if the Post All Service Interval Details option is checked in Smart eCat Configuration.
• If you have a ticket open, the barcode at the bottom contains the open ticket number. You can scan it to open the ticket in the future.

Printing Vehicle Specifications

You can print the vehicle specifications from the service details window. The Epicor information for the vehicle prints.

To Print Vehicle Details

Complete these steps:

1. Open Service Intervals from an open ticket. Smart eCat options to the service type window of the Service Intervals tab.
2. Check the service type box(es).
3. Click OK. The service detail window opens displaying the details for the selected service types.

4. Click the Print Specs button in the toolbar.

   

5. A separate window opens displaying the Epicor vehicle information for the vehicle in the Status bar at the bottom of the Smart eCat window.

   

Printed Service Details Document

On the printed vehicle specification document:

• All Epicor details appear below the Vehicle Specifications heading.
• The information is divided into two columns.
• If you have a ticket open, the barcode at the bottom of the window contains the open ticket number. You can scan it to open the ticket in the future.