Ordering Parts in eOrder
When you click the eOrder button , the Electronic Ordering window opens.
You need to query for available parts before you can order them. The Order button is grayed-out until after the Query button is clicked.
Querying Parts
Complete these steps:
The option selected depends on what was open in R.O. Writer when the eOrder button was clicked.
Option | Selected if you click eOrder |
The parts list at the top displays… |
---|---|---|
When nothing is open |
All non-stock parts on all open repair orders and estimates that have the To Order box checked. |
|
Parts From a |
From an open estimate |
All non-stock parts on the estimate that have the To Order box checked. A field also appears with the estimate number entered.
|
Parts From a |
From an open repair order |
All non-stock parts on the repair order that have the To Order box checked. A field also appears with the repair order number entered.
|
On the main toolbar |
All stock and non-stock parts on the purchase order. A field also appears with the purchase order number entered.
|
- Click the Query button. R.O. Writer searches for the parts displayed in the list.
(For AConneX and IAP suppliers, select the Download Supplier Lines option to download the line codes before performing a query.) - While searching, the Current Action field displays "Waiting for response from [the supplier's name]".
- When the search is complete, the Current Action field displays "Done".
- The parts list displays the query results. If the part was not found, it is grayed-out in the list.
- The columns display each part's information:
- Avail = the number available
- Cost = the manufacturer’s cost
- Price = the price based on the selected price options
- Order Qty = the order quantity.
When this number is red, it means that the order quantity has been rounded to the package quantity.
The following indicator key appears below the list as well.
- The Total in blue beneath the part list is the total cost of all available parts multiplied by the quantity.
Ordering Parts
Complete these steps:
- In the parts list, click inside the Ord field for each part that you want to order. A green checkmark appears to indicate that the part is selected.
- Order Message = You can type in an order message to the supplier.
- P.O. # = For a general purchase order (where the To Order Parts option is selected), type in the number. For the other options
- Type in the repair order number as the PO#
- Type in the estimate number as the PO#
- Type in the purchase order number as the PO#
- Do Not Update Part Price checkbox - Select if you do not want the price to be updated when transferring the parts to the repair order, estimate, or purchase order.
- There are additional order options for AConneX suppliers.
- When you are ready to order parts, click the Order button.
- The parts are ordered and no longer appear in the parts list. Click the Refresh Grid button to refresh the list at any time.
- Necessary information about the parts are transferred to the repair order, estimate, or purchase order. The To Order box is no longer checked on the Editing Part Window of the parts ordered.
NOTE: If the Post to Accounts Payable Option is selected as part of the supplier's electronic interface, you are prompted to post the order to Accounts Payable.
Transferring Parts to Tickets
If you want to transfer the parts selected in the list (with a green checkmark) parts to the repair order or estimate without ordering them, click the Transfer To RO/Est button. The necessary information about the part transfers to the ticket and the To Order box remains checked on the Editing Part Window.
If you do not want the price to be updated when transferring the parts to the repair order, estimate, or purchase order, select the Do Not Update Part Price checkbox.
You can then return to eOrder and order the parts at a later time.