Ordering Parts in eOrder

When you click the eOrder button , the Electronic Ordering window opens.

You need to query for available parts before you can order them. The Order button is grayed-out until after the Query button is clicked.

Querying Parts

Complete these steps:

  1. Select the supplier in the Supplier dropdown list.

The option selected depends on what was open in R.O. Writer when the eOrder button was clicked.

Option Selected if
you click eOrder
The parts list at the top displays…

To Order Parts

When nothing is open

All non-stock parts on all open repair orders and estimates that have the To Order box checked.

Parts From a
Specific Estimate

From an open estimate

All non-stock parts on the estimate that have the To Order box checked.

A field also appears with the estimate number entered.

Parts From a
Specific Repair Order

From an open repair order

All non-stock parts on the repair order that have the To Order box checked.

A field also appears with the repair order number entered.

Parts From a
Purchase Order

On the main toolbar
of P.O. Mgmt

All stock and non-stock parts on the purchase order.

A field also appears with the purchase order number entered.

  1. Click the Query button. R.O. Writer searches for the parts displayed in the list.
    (For AConneX and IAP suppliers, select the Download Supplier Lines option to download the line codes before performing a query.)
  2. While searching, the Current Action field displays "Waiting for response from [the supplier's name]".
  3. When the search is complete, the Current Action field displays "Done".

  1. The parts list displays the query results. If the part was not found, it is grayed-out in the list.
  2. The columns display each part's information:
  1. The Total in blue beneath the part list is the total cost of all available parts multiplied by the quantity.

Ordering Parts

Complete these steps:

  1. In the parts list, click inside the Ord field for each part that you want to order. A green checkmark appears to indicate that the part is selected.

  1. When you are ready to order parts, click the Order button.
    • The parts are ordered and no longer appear in the parts list. Click the Refresh Grid button to refresh the list at any time.
    • Necessary information about the parts are transferred to the repair order, estimate, or purchase order. The To Order box is no longer checked on the Editing Part Window of the parts ordered.

NOTE: If the Post to Accounts Payable Option is selected as part of the supplier's electronic interface, you are prompted to post the order to Accounts Payable.

Transferring Parts to Tickets

If you want to transfer the parts selected in the list (with a green checkmark) parts to the repair order or estimate without ordering them, click the Transfer To RO/Est button. The necessary information about the part transfers to the ticket and the To Order box remains checked on the Editing Part Window.

If you do not want the price to be updated when transferring the parts to the repair order, estimate, or purchase order, select the Do Not Update Part Price checkbox.

You can then return to eOrder and order the parts at a later time.