Smart eJobs

In order to use Smart eJobs in Smart eCat, Smart eJobs must be enabled in the Configuration module (Configuration menu > Repair Order > Catalog Options > Use Smart eJob option).

When enabled, you can access Smart eJobs

The Smart eJob tab appears.

Watch the video below to see an overview of this functionality.

Configuring Smart Jobs

Watch the video below to see an overview of this functionality.

Building Repair Orders with Smart eCat and Smart Jobs

Watch the video below to see an overview of this functionality.

Selecting a Smart Job

Use the dropdown lists. You can search all smart jobs at once or narrow them by category and select from within a category.

Smart Job Search - Enter the keywords to search all smart jobs.

Smart Job Categories - Select the smart job category. This populates the Smart Jobs dropdown list directly under it.

Smart Jobs - Review the smart jobs in the selected category and select the one you want by clicking on it. When the Package Price checkbox is unchecked in the Package Price of Smart Job Configuration, it displays in the Smart Jobs dropdown list without a price.

When you select the smart job, all the components included in the smart job appear below the dropdown lists. These can include: Catalog Parts, Catalog Labor, Other Parts, and Other Labor.

The legend at the bottom explains what the symbols to the left of each item mean. The symbol determines what happens when you click Go!.

This Means You… When you click Go!, Smart eCat…

Have not searched for this item.

This is the default for all items.

Searches your local inventory and integrated catalogs for the item.

Have searched for this item but have not selected it yet.

You can click the circle to change it back to a square.

Searches your local inventory and integrated catalogs for the item. When the item appears in the search results, it is already selected.

Have already posted this item to the Posted Parts and Labor tab.

Searches your local inventory and integrated catalogs for the item. When the item appears in the search results, it is already selected.

Have excluded this item.

Excludes this item from the search.

Click the Go! button to search for the parts and labor with a or . The Catalog window opens and the system dials out to the catalogs you have integrated with Smart eCat.

As you view each item, you can go back to previously viewed items or skip ahead to items not yet viewed by using the and buttons.

By clicking on the downward-facing arrow on the button, you can select the items to go back to or skip ahead to.

After selecting items you want to post, you can click the button or the button to post selected items and continue to the next item.

You can also click the Catalog tab or enter a keyword to search for additional parts and return to the smart job screen at any time.

Clearing Previously Selected Smart Jobs

If there smart jobs are already posted when you select a smart job, the system prompts you to clear the shopping cart and start a new job.

You need to clear the Posted Parts and Labor tab to begin a new smart job because all parts and labor post to the estimate or repair order as one job.

If you need to add parts and labor to the existing job, you don't need to select another smart job. Instead, you can click the Catalog tab and the Categories button to add individual parts or labor to the existing smart job. When posted, these additional parts and labor are included in the existing smart job.

Posted Parts and Labor Tab

This tab displays the parts and labor that have been posted. After a part has posted, you can order them online. When you exit Smart eCat, the smart job with parts and labor are posted to the repair order.

There are three tabs:

Parts

Items that are available to order online display a Truck button. Click the Truck button to order parts online. When parts have been ordered the On Order box is checked.

Deleting Parts

Select the part line by clicking on the gray area at the beginning of the part and press the Delete key. A prompt appears notifying you how many lines have been selected for deletion. Click Yes.

To select multiple parts,

Posting Accounts Payable Invoices

Clicking the Truck button also posts an accounts payable invoice if the following has been selected in Configuration:

The Post Accounts Payable Invoice window opens after you click the Truck button:

If Prompt is selected as the Create A.P. Transaction When Posting P.O. option, a prompt appears asking you if you want to post these parts to Accounts Payable.

If you are not using the R.O. Writer Accounts Payable module and the supplier you are ordering from has the Post to Accounts Payable Option selected as part of its electronic ordering setup:

Labor

All labor jobs post as one job selected om the right side of the window. Since smart jobs are configured as one job, you do not have the other two posting options.

Other Labor is additional R.O. Writer labor operations added to the smart job. It is posted to the repair order as a separate labor job. If the smart job has a package price, other labor jobs are not included in that price.

Labor Rates

When posting labor, the highest skill level is used to determine the labor rate; however, you can change it by selecting another one in the Labor Rates dropdown list.

The Total Time of all posted labor jobs, the Base Labor Charge, and the Adjusted Charge is also shown. These labor rates are set up in the Configuration module (see Labor Rates).

You can select a technician for the job in the Technician dropdown list at the top of the right side of the window.

Labor Options When Posting

These apply only to the Smart Job and not to the Other Labor that might be included in the Smart Job.

Labor Option Select this option to…

Use Predefined
Description

Use the description of the R.O. Writer labor operation instead of the Epicor description. This is usually the default.

Append to Predefined
Description

Add the Epicor description to the end of the R.O. Writer labor operation description.

Replace Predefined
Description

Replace the description of the R.O. Writer labor operation with the Epicor description. (The description will be blank so that you can write a description in.)

NOTE: You make one of these options the default in Smart eJobs Default Labor Options.

Deleting Labor

Select the labor line by clicking the gray area at the beginning of the labor and press the Delete key. A prompt appears notifying you how many lines have been selected for deletion. Click Yes.

To delete multiple labor lines,

Posting the Smart Job to the Repair Order

The Post to Repair Order/Estimate section appears on the right side of the window.