This report includes labor operations billed only on closed repair orders. The data range of the repair orders includes is based on the close date of the repair orders.
The Labor Summary and Detail reports do not include sublet labor. Sublet information is shown on the Sublet Summary Report and the Sublet Detail Report.
Labor by Categories
| Column | Definition |
|---|---|
|
Category |
The labor category |
|
Description |
The labor category description |
|
Jobs |
The total number of jobs performed for that category in the date range specified |
|
Total time billed to the customer |
|
|
The Elapsed Time which is calculated when using the Labor Time Clock |
|
|
Total amount charged to the customer without discounts subtracted |
|
|
Total amount of Package Discounts |
|
|
Total amount in coupons (Coupons are only available to Express users) |
|
|
Total |
Total Labor Charge less package discounts and coupons |
|
% |
Total profit for that category |
Labor by Technician
| Column | Definition |
|---|---|
|
Technician |
The Technician Code and Technician Name |
|
Jobs |
The total number of jobs performed for by that technician in the date range specified. |
|
Billed Time |
Total time billed to the customer. |
|
Actual Time |
The Elapsed Time which is calculated when using the Labor Time Clock. |
|
Clock Time |
The time clocked in for the date range specified using the Employee Time Clock. The codes do not need to match and should not be changed. Since the Employee Time Sheet goes by employee name and all other reports based on technician go by code, it would be best to edit the technician name if you have to edit names to match. |
|
Productivity |
The percentage of how many hours the tech was available (Time clocked in during the date range specified using the Employee Time Clock) compared to the hours billed. |
|
Efficiency |
The percentage of how many hours were billed compared to the actual time |
|
The percentage of hours the technician spent working on repairs (Elapsed Time recorded by the Labor Time Clock) compared to the number of hours he or she was clocked into the Employee Time Clock (Actual Time / Clock Time) *100. |
|
|
Charge |
Total amount charged to the customer without discounts subtracted |
|
Package Discounts |
Total amount of Package Discounts |
|
Coupon |
Total amount in coupons (Coupons are only available to Express users) |
|
Total |
Total Labor Charge less package discounts and coupons |
NOTE: When the Charge, Package Discounts, Coupon, Total and % columns are 0.00, the include charges on labor reports option was left unchecked.
Technicians Window in Configuration
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