Labor Summary Report

The Labor Summary Report includes labor operations billed only on closed repair orders within a date range you select. The dates included are based on the close date of the repair orders.

NOTE: The Labor Summary and Detail reports do not include sublet labor. Sublet information is shown on the Sublet Summary Report and the Sublet Detail Report.

Labor by Category

Labor by Category section

Labor by Categories Data

The following table describes the columns in the Labor by Categories section.
Column Definition
Category The labor category
Description The labor category description
Jobs The total number of jobs performed for that category in the date range specified
Billed Time The total time billed to the customer
Actual Time The Elapsed Time calculated by the Labor Time Clock
Charge The total amount charged to the customer without discounts subtracted
Package Discounts The total amount of package discounts
Coupon The total amount of coupons
Total The total labor charge minus package discounts and coupons
% The percentage of sales (Charge for the item / Charge Total * 100)

Labor by Technician

Labor by Technician section

Labor by Technician

The following table describes the columns in the Labor by Technician section.
Column Definition

Technician

The Technician Code and Technician Name.

Jobs

The total number of jobs performed by that technician in the date range specified.

Billed Time

The total time billed to the customer.

Actual Time

The Elapsed Time calculated by the Labor Time Clock.

Clock Time

The time clocked in for the date range specified using the Employee Time Clock.

This value displays only if the technician names match the employee names in Configuration.

The codes do not need to match and should not be changed. Since the Employee Time Sheet goes by employee name and all other reports based on technician go by code, it would be best to edit the technician name if you have to edit names to match.

Productivity

The percentage of how many hours the tech was available (Time clocked in during the date range specified using the Employee Time Clock) compared to the hours billed.

Efficiency

The percentage of how many hours were billed compared to the actual time.

Proficiency

The percentage of hours the technician spent working on repairs (the Elapsed Time recorded by the Labor Time Clock) compared to the number of hours he or she was clocked into the Employee Time Clock (actual time / clock time) *100.

Charge

The total amount charged to the customer without discounts subtracted.

Package Discounts

The total amount of package discounts.

Coupon

The total amount of the coupons applied.

Total

The total labor charge minus package discounts and coupons.

NOTE: When the Charge, Package Discounts, Coupon, Total, and % columns are 0.00, the include charges on labor reports option was left unchecked.

Technicians Window in Configuration

The Technicians window in Configuration.

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